FAQ
Shipping
No since Brexit we no longer ship outside of the UK.
It depends on where you are. Orders before 2pm are usually dispatched the same day. Depending on what option you choose thats how long it will take to arrive.
UK Deliveries
Tracked 24 = 1-2 Days
Tracked 48 = 2-4 Days
1st Class 1-3 Days
2nd Class 2-5 Days
Delivery details will be provided in your confirmation email.
At present we use Royal Mail but will look to add other options in the near future when we can find delivery companies that can provide a good service.
If your order does not arrive within the specified time please let us know and take into account that there maybe delays due to Bank Holidays, Industrial Action etc.
We will always try to resolve any issues ASAP, we may ask you to wait for an extra day or 2 to allow for late delivery.
But don't worry because we will always make sure you get your order or a full refund.
All the information regarding our shipping can be found HERE
Product
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Don't worry just drop us an email @ info@vapeazy.co.uk and we will be very happy to help you resolve the issue.